PrintQuickStart Instructions for VisionShare Users
To ensure that its clients have a reliable, desktop-based solution for access to Medicare's mainframe applications, VisionShare recommends the use of Zephyr's PASSPORT PC to Host terminal emulation software. PASSPORT features a robust, IP-based TN3270E client, as well as FTP file transfer, for Microsoft Windows.
The following steps should be taken by VisionShare users in order to evaluate and/or use the Zephyr PASSPORT PC to Host software to access the Medicare mainframe using VisionShare’s SESD Real Time Data Transfer software:
Step 1:
Download PASSPORT PC to Host from the Zephyr web site at: http://www.zephyrcorp.com/Downloads/terminal-emulation.asp. Please complete the download form and select ‘VisionShare’ under the ‘How did you hear about us?” section of the form.
Step 2:
Run the downloaded PC2HOST.MSI and follow the step-by-step wizard to install PASSPORT.
a. If you’re evaluating PASSPORT, you can leave the license code field blank. If you’ve ordered the production version of the software online by credit card (from https://www.zephyr-customer-care.com/purchase/) you will be emailed a 16 digit alpha-numeric character code immediately after your purchase. Please cut and paste the license code from the email and copy into the license code field.
b. During installation, accept all the default settings except for the last dialog box to “Launch PASSPORT Now”. At the step, DO NOT LAUNCH PASSPORT (uncheck the option Launch PASSPORT Now) and go to step 3.
c. If step b is not done correctly, you will see the following dialog box appear (see below). Click Cancel and proceed to step 3.
Note: If you’re having problems with step 1 & 2, please contact Zephyr.
Step 3:
Locate the VisionShare SESDRT User’s Guide (this should be included in the CD you received when purchasing the VisionShare’s Secure Exchange Software) and go over the System Requirements under the Installation and Configuration Process section.
Note: If you’re having problem with this step, please call VisionShare Technical Support at 612-460-4310.
Step 4:
After all the system requirements are satisfied, follow the instructions detailed in step 1 through 4 in the Installation and Configuration section of the VisionShare User’s Guide to begin installing and configuring the SESDRT product to work with PASSPORT.
Note: If you’re having problems with this step, please call VisionShare Technical Support at 612-460-4310.
Step 5:
Once connected, if you have any questions regarding logon user ID & PW, how to navigate to certain screens, or how to perform certain host functions, etc., you will need to contact VisionShare Technical Support at 612-460-4310. They should be able to assist you or point you in the right direction.
Frequently Asked Questions
What PASSPORT product do I need to purchase to use with VisionShare’s SESD Real Time Data Transfer software?
Zephyr’s PASSPORT PC to Host software is the application you will need to access the Medicare system. You can download a free 30 day trial copy. At the end of the 30 day period, you can purchase PASSPORT PC to Host by credit card as outlined below.
What is the cost?
Pricing for PASSPORT PC to Host is available here: https://www.zephyr-customer-care.com/purchase/pricing/terminal-emulation-pricing.asp
How do I purchase?
You can purchase PASSPORT PC to Host by credit card at https://www.zephyr-customer-care.com/purchase/. Once the credit card transaction is approved, you will immediately be sent a production license code along with instructions on how to apply the new code.
What is VisionShare’s SESD Real Time Data Transfer software?
The SESD software is use to facilitate the secure exchange of information between desktop and server based users or applications. It is widely used within the healthcare industry to ensure the secure exchange of protected information, such as patient data and insurance claims and is also used within the financial services arena.
What is PASSPORT PC to Host terminal emulation software?
PASSPORT PC to Host® is a powerful Windows-based terminal emulation suite designed specifically for TCP/IP communication to IBM mainframe, AS/400 and UNIX® applications.
How do I log on to my Medicare system?
You can contact VisionShare Technical Support at 612-460-4310 regarding log on questions, including user ID & PW information. They should be able to assist you or point you in the right direction.
How do I navigate to the correct screen to do my billing?
You have to contact the Medicare’s mainframe application support (i.e. Cigna Medicare or similar) for assistance on this. Zephyr Technical Support will not be able to help in this area.
Who do I contact for support?
For PASSPORT PC to Host downloading, installation and configuration questions (like in step 1 & 2 above), please submit your questions to Zephyr.
For all other questions, including VisionShare SESD software installation, configuration, IP address info, user ID & PW, etc., please contact VisionShare Technical Support at 612-460-4310.
How do I configure PASSPORT to connect to the Medicare system?
You need to refer to the VisionShare User’s Guide under the Installation and Configuration section. Follow the instructions detailed in step 1 through 4.
My PASSPORT license code does not work. What should I do?
Review the link below for common license code issues:
http://www.zephyrcorp.com/terminal-emulation/kb/installation/license_code_issue.htm
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